Once you request to transfer your securities out, the securities that you have chosen will be locked for processing immediately. This means that it will not be possible to create new orders on the positions, nor will it be possible to elect voluntary corporate actions. If you attempt to reduce/close a position or try to elect for a corporate action event, you will get the message 'Position is blocked and cannot be closed'.
Please ensure that all related orders are cancelled prior to the transfer request.
When you submit a transfer of securities out of your Saxo account, the securities stay visible in your portfolio until the assets are transferred to the new broker, allowing you to monitor that position in the timeframe between the transfer request and the actual completion of the transfer.
What if I need to close or reduce the position now?
In order to do that the transfer request needs to be canceled. To request cancellation of securities transfer, please get in touch with our Client Services department:
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To get to the Contact us options:
- SaxoTrader: Click Contact us
- SaxoInvestor*: Click Contact us
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SaxoTrader desktop: Click on the support icon
> Contact us
Kindly note that cancellation is not processed instantly.