Yes, you can grant access to your account by giving someone else authorisation.
A letter of authorisation (LoA) is an authorisation that the account holder gives to a designated person to get access to the account and perform certain actions.
The LoA can be given to:
- Spouse
- Parents
- Siblings
- Children (must have reached adulthood)
The LoA may also be given to financial advisor or accountant.
The LoA application form can be downloaded here.
The form needs to be filled, printed, signed and submitted on the platform along with a proof of identity (Passport or National ID) of the person who is going to be given the access. The proof of identity must contain a signature sample.
Alternatively, Account View Only is also available. Please contact us to ask about it.
How to submit the documents on platform:
- Login to the Contact us module here
- Click Account support > General enquiry
- Attach the form, along with a proof of identity such as a passport or national ID
- Send message to submit your request