If your computer has a firewall or other security software (network monitoring software), data traffic to our trading platforms SaxoTrader, SaxoInvestor and SaxoTrader desktop might be affected.
In some cases, you might also experience problems logging in or out.
The software products currently known for causing such issues are (more products might apply too, even if not listed):
- Bitdefender (the vendor is working on a fix to get this resolved)
You can mitigate the login issues by dectivating the network monitoring software, when using SaxoTrader, SaxoInvestor or SaxoTrader desktop.