When transferring funds across borders or in a foreign currency there are typically several parties involved. Unfortunately, on rare occasions, it can happen that funds get stuck with any of the parties involved, which can cause a delay, before funds reach the final beneficiary account.
If you do not receive funds within 5 banking days, please Contact Support.
The graph below illustrates the typical flow and the parties typically involved with a cross border transfer or a transfer in a foreign currency.
