- What is account value shield?
- Holding Fee / Carrying Cost
- How do I change my personal details?
- What is a margin utilisation and how is it calculated?
- Why my square positions are not netted out and removed from the positions list?
- Where can I find my financial reports?
- What is WebConnect reporting module?
- How can I generate an account statement?
- How do I read the Financial Statement?
- How do I request support?
- How can I get a tax reclaim?
- How can I calculate the end equity amount shown on the Financial Statement?
- What is the difference between the "traded value" compared to the "booked amount" in the Trades Executed report
- How to generate an Audit Request?
- Statement Request
- Can I transfer positions between my sub-accounts?
- My email was hacked - what do I do?
- Can my single account become a joint account?
- What is the Appropriateness test and how can I retake it?
- Symantec VIP Access
- Can I open a subaccount in another currency?
- Can I change the currency of my account?
- How to view position details?
- Customer Knowledge Assessment / Customer Account Review (“CKA/CAR”)
- How do I close my account?
- Can I change Base currency?
- Client information update
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