The error "Cannot find an available route for the purchase” indicates that the card type selected when making a card deposit does not match the card type associated with the card number. For example, if you selected VISA (debit) but then proceeded to enter a Visa (credit) card number, you will see this error message.
To find additional information regarding the error then please go to Credit & Debit Card Payments and view our FAQ on page 7.
Example of an error message:
"An available route for this purchase cannot be found. This may be caused by an error in the merchant configuration or by a remote systems failure."