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  1. Saxo MENA Support
  2. Using our platforms

Using our platforms

  • Login

    • I can't remember my Saxo user ID or password. How can I retrieve them?
    • Setting up Touch ID / Fingerprint to login
    • Adding a trusted device to your Saxo account
    • Can I be logged into my account on more than one platform simultaneously?
    • Can I access my account when I travel abroad?
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  • Settings

    • How can I change the platform language?
    • How do I set up price alerts?
    • Enabling and managing notifications in your Saxo account
    • How do I enable trades or margin calls notifications?
    • How do I unsubscribe from email notifications?
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  • Watchlist

    • Follow your favourite instruments using the watchlist
    • Create dynamic watchlists using the Screener
    • How many instruments can I have in my watchlist?
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  • Charts and analysis

    • How do I adjust the time zone on a chart?
    • How many charts can I open in the SaxoTrader?
    • Navigating the chart toolbar
    • Viewing and linking charts
    • Chart is not available for this instrument
    • How to filter Trade Signals?
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  • Instruments & market access

    • How do I subscribe to live prices?
    • How do I subscribe to live prices for stock options?
    • How do I unsubscribe from an exchange?
    • What does a Level 2 exchange subscription provide?
    • Which exchange should I subscribe to?
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  • Order management

    • How do I place a trade?
    • Order types
    • Why has my order been rejected?
    • Placing an order from a chart
    • How can I see if an exchange is open?
    • Where do I see the minimum trade amount, lot size, trading times etc. the trading conditions?
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  • Video guides

    • How do I buy a stock?
    • How do I subscribe to live prices?
    • Dividends and other corporate actions
    • Follow your favourite instruments using the watchlist
    • Introduction to SaxoInvestor
    • Introduction to SaxoTrader
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  • SaxoInvestor

    • How do I modify an order in SaxoInvestor?
    • How do I monitor my investments in SaxoInvestor?
    • How to close or reduce a position in Saxoinvestor?
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All trading and investing comes with risk, including but not limited to the potential to lose your entire invested amount.

Information on our international website (as selected from the globe drop-down) can be accessed worldwide and relates to Saxo Bank A/S as the parent company of the Saxo Bank Group. Any mention of the Saxo Bank Group refers to the overall organisation, including subsidiaries and branches under Saxo Bank A/S. Client agreements are made with the relevant Saxo entity based on your country of residence and are governed by the applicable laws of that entity's jurisdiction.

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