I forgot my User ID or the Password. How can I retrieve them?

In this article you get help with:

Where do I reset my ID or Password?

Password reset instructions

Where do I reset my ID or Password?

Both your User ID and password can be retrieved by clicking on Forgot your User ID or Forgot your password available on the login of our trading platforms.

Alternatively, you can use below link to reset your password: https://www.home.saxo/en-ch/accounts/password-reset 

Password reset instructions

1. Enter your client ID (provided in your email) and the email address linked to your account

2. Enter the verification code that was sent via SMS to your mobile phone associated with your account

3. Create a new password