Support - Saxo Bank Switzerland Help Centre home page
Select country
English (CH)
International Australia 中文 België Belgique Česká republika Italia Danmark France 中國香港 Hong Kong Nederland Polska По-русски Singapore Schweiz Suisse Switzerland United Kingdom 日本
  1. Support - Saxo Bank Switzerland
  2. Using our platforms

Using our platforms

  • Login

    • I forgot my User ID or the Password. How can I retrieve them?
    • Can I access my account when I travel abroad?
    • Adding a trusted device to your Saxo account
    • How do I unlock my account?
    • "Login was unsuccessful. Please correct the errors and try again"
    • Setting up Touch ID/Fingerprint to login
    View all
  • Settings

    • How do I change my settings on SaxoTraderGO?
    • How can I change the platform language?
    • How to enable Trading Products on the Platform?
    • What is 1-click and 2-click trading?
    • How do I enable trades or margin calls notifications?
    • How do I set up price alerts?
    View all
  • Subscriptions

    • How do I subscribe to live prices?
    • What does a Level 2 exchange subscription provide?
    • How do I subscribe to live prices for stock options?
    • Which exchange should I subscribe to?
    • How do I unsubscribe from an exchange?
    View all
  • Watchlist

    • Follow your favourite instruments using the watchlist
    • Create dynamic watchlists using the Screener
    • How many instruments can I have in my Watchlist?
    View all
  • Charts and analysis

    • Navigating the chart toolbar
    • Viewing and linking charts
    • Setting personal chart defaults
    • How to monitor your positions in a chart
    • Setting time period and range combinations in your charts
    • How to monitor orders in charts
    View all
  • SaxoTraderGO

    • Why can't I see all products on my platform?
    • How many charts can I open in SaxoTraderGO?
    View all
  • SaxoTraderGO - App

    • Create a watchlist in our SaxoTraderGO mobile App
    • Navigating charts on SaxoTraderGO mobile App
    View all
  • SaxoTraderPRO

    • Setting up the SaxoTraderPRO work space - Part 1
    • Setting up the SaxoTraderPRO work space - Part 2
    • Customising grid modules in SaxoTraderPRO
    • How do I resize modules in SaxoTraderPRO?
    • How do I reset Workspace on SaxoTraderPRO?
    • Can I run SaxoTraderPRO in a browser?
    View all

Can't find what you are looking for?

We'll show you how to contact us.

Get help

Saxo Services & Products

  • HOME.SAXO

Trade responsibly
All trading carries risk. Read more. To help you understand the risks involved we have put together a series of Key Information Documents (KIDs) highlighting the risks and rewards related to each product. Read more

This website can be accessed worldwide however the information on the website is related to Saxo Bank A/S and is not specific to any entity of Saxo Bank Group. All clients will directly engage with Saxo Bank A/S and all client agreements will be entered into with Saxo Bank A/S and thus governed by Danish Law.

Apple and the Apple logo are trademarks of Apple Inc, registered in the US and other countries and regions. App Store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC.