After 5 failed attempts to login (wrong User ID or Password), the following message will be displayed.
All you have to do is:
- Type your user ID and password again
- Fill out the white boxes with the number that is in the position indicated by the red dot.
- Press Log In
If you have forgotten your password, please contact the IT-Helpdesk via +41(058) 317 95 60.
This combination of numbers and geometrical figures is a security feature we present to the client in order to avoid computer programs to find the right password combination to access your account. The name of this feature is Captcha, a program that protects websites against robots by generating and grading tests that humans can pass but current computer programs cannot.