Phone number and email address
You can update your personal information after you have logged in to your account:
- SaxoTraderGO: click Update account details
- SaxoInvestor: click Update account details
Or navigate to the main menu > Update personal information > Update account details
If you have problems opening the form, try the Troubleshooting Instructions.
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The form might not be available
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If your account is a corporate account or a joint account, the form to update contact details is not available
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The module can only be used to register your primary phone and email
Name
Please inform us of your new name via a Support request, select the option Contact us > Personal information and documents and attach the proof of your new name in the form of one of the documents:
- National Identity Card
- Passport
- Deed Poll
Residential address
- Click here to go to Personal information and documents
- Select the option: Proof of identity / Residential address, and attach a proof of your new address in the form of one of the documents (issued within 6 months):
- National Identity Card
- Bank Statement
- Utility Bill
- Landline/Internet Bill
- Tax Statement
- Drivers License
- Official government document issued in your name