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Support - Saxo Bank Switzerland
Managing your account
Managing your account
Account management
Renew of personal details
Client information update
What is the Appropriateness Test and how can I retake it?
Can I open a subaccount in another currency?
Can I change my account name?
What will be reported under the “The Automatic Exchange of Information” (AEOI)?
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Client Information
How do I update my phone number or email?
What is the MiFID Risk Warning?
How do I submit documents to Saxo?
How do I unsubscribe from email notifications?
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Reports & Statements
Downloading reports
How do I read the Portfolio Report
What is Net Free Equity?
How do I read the Account details?
Where can I find my financial reports?
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Pricing and fees
Am I charged any fees for having an account with Saxo?
Does Saxo charge fees for their trading platforms?
Holding Fee / Carrying Cost
Are there interest charges or credits on my account?
How is custody fee for stocks, ETFs, ETCs and bonds calculated?
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Corporate actions
How do I vote in a voluntary corporate action?
What are corporate actions accruals?
How to set up instructions to receive dividends as cash or securities?
When are dividends in extra shares credited to my account?
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Tax
How can I claim tax back?
What are the withholding taxes for dividends?
Does Saxo offer tax relief on bond coupon payments?
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