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  1. Support - Saxo Bank Switzerland
  2. Managing your account

Managing your account

  • Account security

    • Fraud: What to know and how to protect yourself
    • How to secure your Saxo account?
    • My email was hacked - what do I do?
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  • Account management

    • How to close single currency account?
    • Can I change the currency of my account?
    • Can I open a subaccount in another currency?
    • Can I change my account name?
    • What is the Appropriateness Test and how can I take it?
    • How do I close my account?
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  • Your personal information

    • How do I update my contact details, name or residential address?
    • Client information update
    • Renew of personal details
    • How to submit missing information for client documentation update?
    • How do I submit documents to Saxo?
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  • Reporting & taxation

    • How do I get my Tax Report?
    • Where can I find my account reports?
    • What is Net Free Equity?
    • What are the withholding taxes for dividends?
    • How can I claim tax back?
    • Understanding the Account Value
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  • Corporate actions

    • Dividends and other corporate actions
    • What are "upcoming," "active" and "past" corporate actions?
    • How to set up instructions to receive dividends as cash or securities?
    • ​When are dividends in extra shares credited to my account?
    • What are corporate actions accruals?
    • Corporate action stock blocking and stock accruals
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