To submit missing information for client documentation renewal, please access the relevant ticket on the trading platform:
- Go to > Click Create a support request > My tickets
- Find the ticket related to the client documentation renewal and click Show ticket to see the description of missing information / questions.
Please enter any missing information or answer the questions in the description field.
If you are uncertain on how to answer questions or requirements are unclear, please write your questions in the same field and we will be happy to clarify it.
- Attach files if required by using the ATTACH FILES button
- Click SUBMIT
We will review and register the information that you provided.
We will also inform you in case we need additional clarifications.