For the quickest reply to your query, please contact us through the platform, via live Chat.
Chat
Log in to your account, then:
- Desktop platforms:
> Chat - Mobile app SaxoTraderGO: Menu icon
> Support > Chat
Support ticket
- Desktop Platforms:
> Support and click on Create support request - SaxoTraderGO Mobile App: Menu icon
> Support > Create Support request
It is possible to attach documents to the case by clicking on Attach files. Please remember to select a subject from the drop-down menu under Please select an option...
You can follow up on your cases by going to:
- Desktop Platforms:
> Inbox - SaxoTraderGO Mobile App: > Inbox
This short video shows how a case is created (SaxoTraderGO):
Phone Call
If you have problems accessing the platform, you can call us on +44 207 151 2100. International numbers are available here.