The credit/debit card payment module may not be enabled for various reasons.
Please note that clients must send a bank transfer the first time they fund their account. Once funded, the debit card functionality will be activated.
For some countries and account types – like corporate accounts – there are first funding restrictions.
If you think your account should be enabled for Credit/debit card payments, please contact us.
Click here for more Credit/debit card payments information.
If you cannot access the Bank card payments module in your trading platform, please Contact Support to chat, submit a case or call us.