We must regularly ask clients to update and verify information for the sake of account security. This will usually be initiated with an email notification from ClientRenewal@saxobank.com and you will be granted access to a renewal form to complete in platform.
To renew your account details follow the action below in your preferred trading platform.
SaxoTraderGO: Account > Other > Renew personal details
If you experience problems visit SaxoTraderGO Troubleshooting Instructions.
SaxoTraderGO Mobile App: Setting 
>Renew personal details
SaxoTraderPRO: ADD MODULE > Other > Renew personal details
Types of information requested
The information below offers additional clarity to some of the sections on the renewal form.
1. Secondary nationality
- If you have a secondary nationality, please complete this section.
- Type of ID: Passport, driving license or national ID
- Personal ID: Passport, driving license or national ID number
2. Secondary Tax Residence
- If you are tax liable in a country different to your country of residence, please complete this section
- TIN: Tax Identification Number (National Insurance Number for UK residents)
3. Employment / Occupation details
- Select at least one employment or occupation type reflecting the previous 12 month period
4. Annual income
- Primary income after tax: Salary, pension, unemployment compensation, student grant, etc.
- Secondary income after tax (if applicable): Dividends, royalties etc.
5. Sources of wealth
- Value of cash and securities: Approximate value of all savings and investments excluding properties
- Intended to deposit with Saxo: In addition to your current holdings
Renewal form example
If you do have questions regarding this process, please don’t hesitate to contact ClientRenewal@saxobank.com.