The message "Exposure cannot be increased due to client configuration" can be linked to different causes.
Please check if you have received notifications from Saxo about Client information update by e-mail or on the platform:
- SaxoTraderGO click Update account information
- SaxoInvestor* click Update account information
- SaxoTraderPRO navigate to the main menu > Look under Personal details > Update your personal information > Update account details
If yes, then please follow the instructions to submit the requested details, as that could be a reason you cannot open new positions and increase the exposure.
If this is not the case please contact us and we will be happy to investigate further.