How do I update my phone number, email or residential address?

You can update your personal information directly on Saxo platforms.

Phone number and email address
Name change

Phone number and email address

You can update your personal information after you have logged in to your account:

SaxoTraderGO: click Update account details
SaxoInvestor: click Update account details
SaxoTraderPRO: navigate to the main menu > Update personal information > Update account details

The form might not be available

If you have been contacted by us (clientrenewal@saxobank.com) to verify and renew your account details and documentation, the option to update your contact details on the platform might be temporarily unavailable until the verification process has been completed by Saxo.
For some account types, the form is not available at the moment. If you don't have access to it, please get in touch and we will assist you.

Name change

Please inform us of your new name via a Support request, select the option General enquiry and attach the proof of your new name in the form of one of the documents:

National Identity Card
Passport
Deed Poll

Residential address

To Update your account information click here:

Confirm your data until you reach the Update address step and follow the instructions provided.

Phone number and email address

Name change

Residential address

Not a client yet?

Can't find what you are looking for?

Phone number and email address

Name change

Residential address

Not a client yet?

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