For products like stocks, futures or options the prices displayed by default are delayed. Normally there is a delay of 10-15 minutes.
You will see under the product a "15 minutes delayed" (stocks and stocks options) or "10 minutes delayed" (futures).
Subscribe to live market prices
You can subscribe to live market prices from your account:
- SaxoTraderGO: click Subscribe to market data
- SaxoInvestor*: click Subscribe to market data
- SaxoTraderPRO: click Main Menu > Subscribe for market data
|
Note Subscriptions are not available through Mobile apps. In order to access Subscriptions on the mobile phone, you need to log in by using a browser. |
Then:
- Select Stock Exchanges or Futures & Options
- Find the relevant Exchange and click Subscribe
- Read, fill and accept the subscription agreement with the Exchange.
Subscription fees are charged monthly and deducted from your main/master account if you have multiple sub accounts. It will be renewed automatically every month. Note that subscriptions are paid for each calendar month, which means that even if you subscribed in the middle of the month, you will be charged for the whole month. The fee will be deducted on the next day after you subscribe if you choose to subscribe in the middle of the month.
You can subscribe to get FREE real-time data on Level 1 US stocks and European Stocks.
You will see "Free" on the free ones for you, e.g.
Please click Subscribe and follow the instructions to submit.
Note: From 1 March 2024, we will no longer charge the recurring monthly fees under the Account Plans, and features such as commission rebates and free real-time market data under the respective Account Plans will also be discontinued. Clients who were in the old Gold/Platinum/Diamond account plans were given European stocks level 2 free data previously. If you would like to continue to enjoy the free European stocks live data, please unsubscribe European stocks level 2 and subscribe to free European stocks level 1 instead.
If you don't know which exchange to subscribe to, you can check Which exchange should I subscribe to
Trade and get the subscription fee refunded
For clients who trade equities and subscribe to real-time market data, Saxo Markets has introduced a refund scheme where fees are refunded per exchange should clients trade a minimum of four (4) times across stocks, ETFs or CFDs on the exchange during each calendar month.
For the Australian Securities Exchange, the minimum is six (6) trades.
Refunds are only applicable for non-professional clients subscribing to level 1 data, except for the Australian Securities Exchange where the refund applies to level 2 data.
The definition of non-professional and professional subscribers may vary by exchange. Refunds are calculated on a monthly basis but paid out on a quarterly basis.
When unsubscribing... *
In order to avoid fees for the next month, you must cancel the subscriptions within the current month.
Consequently, you will receive live prices from the exchange until the end of the calendar month despite unsubscribing.
* If you are not planning to use an account for time being, please cancel your subscriptions in order to avoid unnecessary charges.