Deposits
Card deposits are booked instantly.
The international bank transfer can take several days.
If you are experiencing a delay with a bank transfer, please contact your bank to initiate the investigation.
As a rule, Saxo does not investigate incoming funds delay, that responsibility lies with remitting banks.
Withdrawals
When transferring funds across borders or in a foreign currency there are typically several parties involved. Unfortunately, on rare occasions, it can happen that funds get stuck with any of the parties involved, which can cause a delay before funds reach the final beneficiary account.
If you do not receive funds within 5 banking days, please Contact Support.