Welcome to Saxo Support
How may we help?
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Using our trading platforms
- 2-factor authentication (SMS)
- Chart is not available for this instrument
- How do I find the exercise style of an option?
- How can I retake the SaxoSelect suitability test?
- How to submit missing information for client documentation update?
- MultiCharts + Saxo: The Complete Guide
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Managing your account
- How do I read the Cash Movements Summary?
- What is the difference between ‘Amount’, ‘AmountClose’ and ‘AmountOpen’?
- How do I read the Trade Executed Report?
- How do I calculate PnL Mark-to-market Method
- How do I calculate PnL - FIFO Method?
- How do I read the P/L Summary?
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Trading costs
- How can I claim tax back?
- Why am I being charged the full tax rate on a share dividend if I am signed up for Relief at Source?
- Where do I find the trading conditions and transaction costs of an instrument?
- Does Saxo offer tax relief on bond coupon payments?
- Where can I see the costs of a stock trade?
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Technical support
- Touch ID login (Android)
- The platform is not loading data. What do I do?
- I get the message "Exposure cannot be increased due to client configuration". What should I do?
- Why do I see the error message 'Your language is not supported'?
- What are the SaxoTraderPRO technical requirements?
- Is there a web-based version of SaxoTraderPRO?