For the quickest reply to your query, please contact us through the platform, via live Chat.
Chat
- Click here to chat now, or navigate the the SaxoTraderGO or SaxoTraderPRO as follows:
- Desktop platforms:
> Chat - SaxoTraderGO Mobile app: Menu icon
> Support > Chat
Phone Call
If you have problems accessing the platform, you can call us on your local number:
| Argentina | +54 1152362369 | Italy |
+39 02 36682929 |
|
| Australia | +61 282679000 | Japan |
0120-007-390 |
|
| Belgium |
+32 3 500 52 11 |
Middle East | +45 3977 4001 | |
| Brazil | +55 2140420014 | The Netherlands |
+31 203332131 |
|
| China | 400 0628 068 | Norway |
+47 8005 8144 |
|
| Chile |
+56 225940253 |
Poland |
+48 222755570 |
|
| Colombia | +57 13161659 | Russia |
+45 3977 6559 |
|
| Czech Republic | +420 226 201 580 | Singapore |
+65 6303 7888 |
|
| Denmark |
+45 3977 6559 |
Slovakia |
+421 233329935 |
|
| France | +33 178945640 | Spain | +34 91769 6996 | |
| Germany |
+49 69120063911 |
Sweden |
+46 (0)2004 39540 |
|
| Greece | +30 211 198 6733 | Switzerland |
+41 58 317 9500 |
|
| Hong Kong | +852 37601378 | United Kingdom |
+44 207 151 2100 |
Support ticket
If you require additional assistance you can submit a case via the trading platform.
- Desktop Platforms:
> Support and click on "Create Support queries and see your historical support cases". - SaxoTraderGO Mobile App: Menu icon > Support > Contact support and click on "Create Support queries and see your historical support cases".
- SaxoInvestor Mobile App: More icon
> Contact support
It is possible to attach documents to the case by clicking on Attach files. Please remember to select a subject from the drop-down menu under Please select an option...
You can follow up on your cases from My tickets available in the same view.
