For the quickest reply to your query, please contact us through the platform, via live Chat.
Chat
Log in to your account, then:
- Desktop platforms:
> Chat - SaxoTraderGO Mobile app: Menu icon
> Support > Chat
Phone Call
If you have problems accessing the platform, you can call us on your local number:
|
Argentina |
+54 1152362369 |
|
Italy |
+39 02 36682929 |
|
Australia |
+61 282679000 |
|
Japan |
0120-007-390 |
|
Belgium |
+32 3 500 52 11 |
|
Middle East |
+45 3977 4001 |
|
Brazil |
+55 2140420014 |
|
The Netherlands |
+31 (0)20 2255900 |
|
China |
400 0628 068 |
|
Norway |
+47 8005 8144 |
|
Chile |
+56 225940253 |
|
Poland |
+48 222755570 |
|
Colombia |
+57 13161659 |
|
Russia |
+45 3977 6559 |
|
Czech Republic |
+420 226 201 580 |
|
Singapore |
+65 6303 7888 |
|
Denmark |
+45 3977 6559 |
|
Slovakia |
+421 233329935 |
|
France |
+33 178945640 |
|
Spain |
+34 91769 6996 |
|
Germany |
+49 69120063911 |
|
Sweden |
+46 (0)2004 39540 |
|
Greece |
+30 211 198 6733 |
|
Switzerland |
+41 58 317 9500 |
|
Hong Kong |
+852 37601378 |
|
United Kingdom |
+44 207 151 2100 |
Support ticket
If you require additional assistance you can submit a case via the trading platform.
- Desktop Platforms:
> Support and click on "Create Support queries and see your historical support cases". - SaxoTraderGO Mobile App: Menu icon > Support > Contact support and click on "Create Support queries and see your historical support cases".
- SaxoInvestor Mobile App: More icon
> Contact support
It is possible to attach documents to the case by clicking on Attach files.
You can follow up on your cases by going to:
- Desktop Platforms:
> Inbox - SaxoTraderGO Mobile App: > Inbox
- SaxoInvestor Mobile App:
> Inbox
Example from SaxoTraderGO
Example from SaxoTraderGO mobile
