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From 14 April 2025, card funding will no longer be available. |
You get the following error when you try to submit your Card funding:
"An available route for this purchase cannot be found. This may be caused by an error in the merchant configuration or by a remote systems failure."
The error message above indicates that the card type selected when making a card deposit does not match the card type associated with the card number. For example, if you selected VISA (debit) but then proceeded to enter a Visa (credit) card number, you will see this error message.
To find additional information regarding the error, please refer to the Funding Instructions (Credit / Debit Card) available on our website.