You can transfer funds between sub-accounts by using the Sub-Account transfer module. If your account is not set up for that, please read what to do here.
The Sub-account transfer module can be found by navigating as follows:
- Click on the main menu > Deposits and Transfers > Sub-account transfer
Then select:
- The account you wish to transfer funds from
- The receiving account
- The amount
- Click Transfer. The indicative conversion rate will be shown in the relevant field.
There is no transfer fee, however, a conversion fee applies when transferring in different currencies. The conversion fee is charged on top of the FX Spot mid rate at the time of transfer.
I DO NOT have a Sub-Account Transfer module available on the trading platform or for some reason I cannot perform the transfer.
In some cases, the Sub-account transfer module is not available. Please first check if you have the Withdraw funds module under Deposits and Transfers. If you do not have either Withdraw funds module or Sub-account transfer it's possible that you need to provide certain documents to activate the modules.
If you have Withdraw funds module but do not have Sub-account transfer module, please try a different browser or device to see if you can see them both.
Please contact us to get support if you still cannot perform the sub account transfer.