I get the message "Exposure cannot be increased due to client configuration". What should I do? Updated 26 January 2022 02:01 The message "Exposure cannot be increased due to client configuration" can be linked to different causes. Please check if you have received notifications from Saxo Markets about Client information update by e-mail or on the platform. If yes, then please follow the instructions to submit the requested details, as that could be a reason you cannot open new positions and increase the exposure. If this is not the case please contact us and we will be happy to investigate further.