How do I request support? Updated 22 September 2021 12:40 For the quickest reply to your query, please contact us through the platform, via live Chat. Chat SaxoTraderGO: Click here SaxoInvestor: Click here or navigate to our platforms as follows: Desktop platforms: > Support > Chat Mobile app: SaxoTraderGO: > Support > Chat SaxoInvestor: Menu icon > Help > Start chatting Call If you have problems accessing the platform, you can call us at: +65 6303 7888 Support Ticket If you require additional assistance you can submit a case via the trading platform Desktop Platforms: > Support and click on "Create Support queries and see your historical support cases". SaxoTraderGO Mobile App: Menu icon > Support > Contact support and click on "Create Support queries and see your historical support cases". SaxoInvestor Mobile App: More icon > Contact support It is possible to attach documents to the case by clicking on Attach files. Please remember to select a subject from the drop-down menu under Please select an option... You can follow up on your cases from My tickets available in the same view.