Where to find replies to my messages or support requests

You can view replies from Saxo to your questions in the Inbox of your Saxo platform.

This guide explains where to find past conversations, answers to your questions, and the full history of your support messages, tickets or cases.

You can follow up on your cases by going to:

• SaxoTrader and SaxoInvestor (web browser version): 
  1. Go to the envelope icon
  2. Click on Inbox
• Mobile apps: 
  1. Go to the menu
  2. Click the envelope icon
  3. Click Inbox