What is happening?
Starting from 14 May 2025, customers residing in the UAE, KSA, and Qatar will only be allowed to deposit from and withdraw to accounts originating from their country of residence.
Clients with a Platinum or VIP Saxo account will have the option to request the addition of one more country for deposits and withdrawals, subject to approval.
Why is this happening
As a client of Saxo Bank, a Danish FSA-registered firm, it is essential for us to remain compliant with Know-Your-Customer (KYC) requirements including the EU High Risk 3rd Country methodology.
How do I add/change my additional funding country?
To change or add your additional funding country, you can submit a request as a Platinum/VIP client. To do so, you will need to complete the Expected Transactions Profile (ETP) form and provide the necessary Source of Funds documentation. Please note that your request is subject to approval.
You can find the ETP form on our trading platform by following these steps:
- Access the MyProfile menu
- Select “Add another country for funding”
- Complete and submit your application
What if I had previously obtained approval to fund from another country besides my country of residence?
If you have previously had another country approved besides your country of residence, it will remain valid until you are contacted for your next account review. Under the new rules, any transfers to your Saxo account from outside your country of residence and this additional country will no longer be possible.
How do I know which account tier I am in?
All our existing clients were tiered based on activity level and/or the assets in your account (AUM). You can also check your account tier and points on platform:
Main menu > Other > Saxo Rewards