If you require additional assistance you can submit a case via the trading platform (option not available on mobile app yet).
- SaxoTraderGO: Navigate to Account > Other > Contact support
- SaxoTraderPRO: Click Menu > Other > Contact support
- SaxoTrader: Select Account > Account (New Account Section) > Other > Contact support
It is possible to attach documents to the case by clicking on Attach files. Please remember to select a subject from the drop-down menu under Please select an option...
You can follow up on your cases from My tickets available in the same view.
If you have problems accessing the platform, you can call us:
| Argentina | +54 1152362369 | Italy | +39 0236682900 | |
| Australia | +61 282679000 | Japan | 0120-007-390 | |
| Austria | +43 12650381 | Norway | +47 8005 8144 | |
| Brazil | +55 2140420014 | Poland | +48 222755570 | |
| Chile | +56 225940253 | Russia | +7 499 705 6177 | |
| Colombia | +57 13161659 | China | 400 0628 068 | |
| Czech Republic | +420 226 201 580 | Singapore | +65 63037788 | |
| Denmark | +45 3977 6559 | Slovakia | 800142144 | |
| France | +33 178945640 | Spain | +34 91769 6996 | |
| Germany | +49 69 120 063 911 | Sweden | +46 (0)2004 39540 | |
| Greece | +30 211 198 6733 | The Netherlands | +31 203332131 | |
| Hong Kong | +852 37601378 | United Arab Emirates | +971 4 5206999 | |
| Hungary | +36 18480688 | United Kingdom | +44 207 151 2100 |
