If you require additional assistance you can submit a case via the trading platform (option not available on mobile app yet).
- SaxoTraderGO: Navigate to Account > Other > Contact support
- SaxoTraderPRO: Click Menu > Other > Contact support
- SaxoTrader: Select Account > Account (New Account Section) > Other > Contact support
It is possible to attach documents to the case by clicking on Attach files. Please remember to select a subject from the drop-down menu under Please select an option...
You can follow up on your cases from My tickets available in the same view.
If you have problems accessing the platform, you can call us:
