Part 1. For clients, who have an Inter Account Transfer module available on the trading platform
It is possible to request a funds transfer between subaccounts by using an Inter Account Transfer module. In case your account is not set up for that, please use instructions under Part 2.
The Inter Account Transfer module can be found:
In SaxoTraderGO: Account > Deposits and Transfers > Inter Account Transfer
In SaxoTraderPRO: ADD MODULE > Account > Deposits and Transfers > Inter Account Transfer
In mobile App: Options > Inter Account Transfer
In SaxoInvestor: Navigate to the Settings icon > Deposits and Transfers > Inter Account Transfer
To request a transfer, please select the account you wish to transfer funds from, the receiving subaccount and the amount to transfer, then click Transfer. The indicative conversion rate will be shown in the relevant field.
There is no transfer fee, however a 1 % conversion fee applies when transferring in different currencies. The conversion rate is calculated by using the mid-spread FX Spot rate at the time of transfer, plus/minus 1 % of a conversion fee.
We charge Platinum clients no more than plus/minus 0.75 percent, and VIPs no more than plus/minus 0.5 percent.
Part 2. For clients, who DO NOT have an Inter Account Transfer module available on the trading platform or for some reason cannot perform the transfer themselves.
In some cases, the Inter Account Transfer module is not available for clients. In such case clients need to complete the below excel file and send to Saxo by creating a case.
Steps to follow:
1. Complete an attached excel file.
2. Submit a Support ticket. Select an option Cash transaction enquiry, write "Subaccount transfer request" in request details window.
4. Attach the excel file, using ATTACH FILES button and hit SUBMIT.
The ticket will be registered and forwarded to Client Funds team.