I get the message "Exposure cannot be increased due to client configuration". What should I do? Updated November 09, 2020 19:53 The message "Exposure cannot be increased due to client configuration" can be linked to different causes. Please check if you have received notifications from Saxo Bank about Renewing of personal details by e-mail or on the platform. If yes, please follow instructions to submit the requested details, as that could be a reason you cannot open new positions and increase the exposure. If this is not the case please contact us and we will be happy to investigate further.