How do I submit documents to Saxo? Updated February 23, 2021 08:56 You can submit documents to Saxo through a ticket in Contact Support module. Please see a path description to the module, using different Saxo platforms: SaxoTraderGO/PRO: Navigate to the question mark icon in the top right corner > Contact support and click on "Create Support queries and see your historical support cases". Mobile App SaxoTraderGO: Navigate to the Menu icon > Support > Contact support and click on "Create Support queries and see your historical support cases". SaxoInvestor (only Denmark, France, Singapore, Hong Kong)): Go to > Contact support You can find your opened requests under My tickets or create a new one, pressing Submit ticket. Simply describe your query, attach documents, using ATTACH FILES button and hit SUBMIT.