When opening an account or completing a periodic personal information update at Saxo, we may need to verify your identity. Depending on your country of residence and the verification method used, this may involve providing a proof of identity (POI) document or completing an electronic identity verification process (e-ID). This article explains which proof of identity (POI) documents we accept and the requirements they must meet.
What is a proof of identity (POI)?
- Be valid (not expired) at the time of submission
- Clearly show a photo of the document holder
Who must provide a POI?
For retail clients, the following must provide a POI document (unless identity verification has been successfully completed through an accepted electronic identification (e-ID) solution):
- The individual account holder
For joint account holders, the following must provide a POI document (unless identity verification has been successfully completed through an accepted electronic identification (e-ID) solution):
- Each joint account applicant must verify their identity individually
For corporate accounts, the following stakeholders must provide a POI document:
- The ultimate beneficial owners (UBOs)
- The Directors
Acceptable POI documents
Saxo accepts the following types of proof of identity (POI) documents for retail clients and joint account holders:
- Passport
- National identity card
- Driving licence - only in specific countries (not the Netherlands, Belgium, France or Hong Kong)
For corporate accounts, acceptable POI documents are generally limited to:
- Passport
- National identity card
Residence permits or digitally issued documents are not accepted.
POI document requirements
A valid proof of identity (POI) document must contain sufficient information to verify your identity. Depending on the document type, it should include most of the following:
- Full name
- Date of birth
- Country of birth
- Photo
- Expiry date
- Unique document number
- Signature
The information required may vary depending on the type of document and local regulatory requirements.
All information must be clearly legible, and the document must be complete and unaltered.
We do not accept IDs or passports that contain any covered parts and/or unclear image quality.