Due to the rapidly changing business landscape in the region, we have made the necessary decision to close our Hong Kong office and double down resources into our regional hub in Singapore. This would allow Saxo to better service clients in the region.
Our utmost priority is to support all impacted Saxo Capital Markets HK Limited (“SCMHK”) clients through this process. Below you would find all the important information you need to ensure a smooth offboarding process.
If you want to login your account now, please click here.
If you forgot your ID or password, please click here.
Timeline and Important dates:
30th September 2024
SCMHK will stop the opening of new accounts.
1st November 2024
Restrictions will be placed on all SCMHK accounts. This means that you would be able to place trades to close off your existing positions but not open new ones.
We encourage all clients to make the necessary arrangements as soon as possible to avoid any disruption to your trading activities and the return of assets to you.
Here's what you can do:
- Simply use Close my account module on the platform to withdraw and close account. How to close my account
- Close positions and withdraw all cash: If you would like to close the existing positions and withdraw all cash, please go ahead. How to withdraw
- Transfer out positions and withdraw cash: How to transfer securities
- Download reports: Please download the reports you may need before the account is closed. How to download reports
What happens after the 1st of November when restrictions are placed on my account?
Besides being able to place trades only to close existing positions and not open new positions, you will still have access to most features of the account. This would include ability to fund to manage your margin positions and adding of bank account for withdrawal purposes.
If you are unable to find what you are looking for, please contact us.
We will do our utmost to support you.