Saxo Markets HK Support Help Centre home page
Select country
English (HK)
International Australia 中文 België Belgique Česká republika Italia Danmark France 中國香港 Hong Kong Nederland Polska По-русски Singapore Schweiz Suisse Switzerland United Kingdom 日本
  1. Saxo Markets HK Support
  2. Managing your account

Managing your account

  • Account security

    • Fraud: What to know and how to protect yourself
    • How to secure your Saxo account?
    • My email was hacked - what do I do?
    View all
  • Account management

    • Can I open a sub-account in another currency?
    • Can I change my account name?
    • How do I close my account?
    • SFC Suitability Test
    • Can I give someone else access to my account?
    • What happens with the account in case of client death?
    View all
  • Your personal information

    • How do I update my phone number, email or residential address ?
    • Client information update
    • Renew of personal details
    • How to submit missing information for client documentation update?
    • How do I submit documents to Saxo?
    View all
  • Reporting & taxation

    • Where can I find my account reports?
    • What is Net Free Equity?
    • Total Profit/loss
    • What are the withholding taxes for dividends?
    • What is Absolute Exposure?
    • How are percentage returns calculated?
    View all
  • Corporate actions

    • Dividends and other corporate actions
    • What are "upcoming," "active" and "past" corporate actions?
    • How to set up instructions to receive dividends as cash or securities?
    • ​When are dividends in extra shares credited to my account?
    • What are corporate actions accruals?
    • Corporate action stock blocking and stock accruals
    View all

Can't find what you are looking for?

We'll show you how to contact us.

Get help

Saxo Services & Products

  • HOME.SAXO

Losses can exceed deposits on margin products. Please ensure you understand the risks.

Saxo Capital Markets HK is a company authorised and regulated by the Securities and Futures Commission of Hong Kong. Saxo Capital Markets HK Limited holds a Type 1 Regulated Activity (Dealing in securities); Type 2 Regulated Activity (Dealing in Futures Contract) and Type 3 Regulated Activity (Leveraged foreign exchange trading) licenses (CE No. AVD061). Registered address: 19th Floor, Shanghai Commercial Bank Tower, 12 Queen’s Road Central, Hong Kong

By clicking on certain links on this site, you are aware and agree to leave the website of Saxo Capital Markets, proceed on to the linked site managed by Saxo Group and where you will be subject to the terms of that linked site.

Apple, iPad and iPhone are trademarks of Apple Inc., registered in the US and other countries. AppStore is a service mark of Apple Inc.

Please note that the information on this site and any product and services we offer are not targeted at investors residing in the United States and Japan, and are not intended for distribution to, or use by any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation. Please click here to view our full disclaimer.