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Saxo Hong Kong Support
Technical issues
Error messages

Error messages

Why has my order been rejected?
Unable to submit my stock transfer request- error “the rate is invalid for the shares”
Why do I get the message 'You have insufficient cash in the account to make this trade'?
Why do I receive the error "Trade would exceed client exposure limitations"?

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Saxo Capital Markets HK is a company authorised and regulated by the Securities and Futures Commission of Hong Kong. Saxo Capital Markets HK Limited holds a Type 1 Regulated Activity (Dealing in securities); Type 2 Regulated Activity (Dealing in Futures Contract) and Type 3 Regulated Activity (Leveraged foreign exchange trading) licenses (CE No. AVD061). Registered address: 19th Floor, Shanghai Commercial Bank Tower, 12 Queen’s Road Central, Hong Kong

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