HIDDEN

Select country

International België Belgique Česká republika Italia Danmark France 中國香港 Hong Kong Nederland Polska Singapore Schweiz Suisse Switzerland United Arab Emirates United Kingdom 日本

Saxo Hong Kong Support
Technical issues
Troubleshooting

Troubleshooting

SaxoTraderGO troubleshooting
SaxoTraderPRO does not start on Windows
Error:"An error occurred. Please contact customer support if this problem persists"

Can't find what you are looking for?

We'll show you how to contact us.

Saxo Services & Products

HOME.SAXO

Losses can exceed deposits on margin products. Please ensure you understand the risks.

Saxo Capital Markets HK is a company authorised and regulated by the Securities and Futures Commission of Hong Kong. Saxo Capital Markets HK Limited holds a Type 1 Regulated Activity (Dealing in securities); Type 2 Regulated Activity (Dealing in Futures Contract) and Type 3 Regulated Activity (Leveraged foreign exchange trading) licenses (CE No. AVD061). Registered address: 19th Floor, Shanghai Commercial Bank Tower, 12 Queen’s Road Central, Hong Kong

By clicking on certain links on this site, you are aware and agree to leave the website of Saxo Capital Markets, proceed on to the linked site managed by Saxo Group and where you will be subject to the terms of that linked site.

Apple, iPad and iPhone are trademarks of Apple Inc., registered in the US and other countries. AppStore is a service mark of Apple Inc.

Please note that the information on this site and any product and services we offer are not targeted at investors residing in the United States and Japan, and are not intended for distribution to, or use by any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation. Please click here to view our full disclaimer.