I forgot my User ID or the Password, how can I get them? Updated September 05, 2019 14:57 User ID If you have forgotten your Login ID please call us. Password If you can't remember your password you can click on I forgot my password available on the login of our trading platforms. Please follow the steps to reset your password. Alternatively, you can use below link to reset your password:https://www.home.saxo/accounts/password-resetIf the above does not solve your problem and you still can't login, please refer to the following article, explaining password reset flow and potential issues.