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  1. Saxo Bank A/S Support
  2. Using our platforms

Using our platforms

  • New platform features

    • Algorithmic orders are now available for Futures (Mar 2023)
    • Start sharing trade ideas and content with your friends
    • Access your new menu (Launched April 2022)
    • Improved Calendar module (Launched in Mar 2022)
    • The brand new in-platform Help Centre (Launched in Jan 2022)
    View all
  • Login

    • I can't remember my Saxo ID or password. How can I retrieve them?
    • Can I access my account when I travel abroad?
    • Adding a trusted device to your Saxo account
    • How do I unlock my account?
    • "Login was unsuccessful. Please correct the errors and try again"
    • Setting up Touch ID / Fingerprint to login
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  • Settings

    • How do I change my settings on SaxoTraderGO?
    • How can I change the platform language?
    • I can't see all the trading products on the platform, how do I get access?
    • One-click trading
    • How do I enable trades or margin calls notifications?
    • How do I set up price alerts?
    View all
  • Subscriptions

    • How do I subscribe to live prices?
    • What does a Level 2 exchange subscription provide?
    • How do I subscribe to live prices for stock options?
    • Which exchange should I subscribe to?
    • How do I unsubscribe from an exchange?
    View all
  • Watchlist

    • Follow your favourite instruments using the watchlist
    • Create dynamic watchlists using the Screener
    • How many instruments can I have in my Watchlist?
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  • Charts and analysis

    • Navigating the chart toolbar
    • Viewing and linking charts
    • Setting personal chart defaults
    • How to monitor your positions in a chart
    • Setting time period and range combinations in your charts
    • How to monitor orders in charts
    View all
  • 3rd party tools

    • TradingView + Saxo: The complete guide
    View all
  • SaxoInvestor

    • How do I close my margin positions from SaxoInvestor?
    • How do I modify an order in SaxoInvestor*?
    • How do I monitor my investments in SaxoInvestor
    • How do I sell a partial amount in SaxoInvestor*?
    • If I have access to SaxoInvestor*, do I also have access to SaxoTraderGO or SaxoTraderPRO?
    • What is the minimum top-up amount for a managed portfolio?
    View all
  • SaxoTraderGO - App

    • Create a watchlist in our SaxoTraderGO mobile App
    • Navigating charts on SaxoTraderGO mobile App
    View all
  • SaxoTraderPRO

    • Setting up the SaxoTraderPRO work space - Part 1
    • Setting up the SaxoTraderPRO work space - Part 2
    • Sound Notifications in SaxoTraderPRO
    • Customising grid modules in SaxoTraderPRO
    • Can I use SaxoTraderPRO as a professional or institutional investor?
    • How do I resize modules in SaxoTraderPRO?
    View all

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