Manage platform notifications
- Go to the my profile
> Platform settings > Notifications
- If notifications for the SaxoTrader app are enabled on your mobile device, you will automatically start receiving push notifications for most options (Positions, Orders, Price alerts, etc.). In addition to the standard notifications, you can enable notifications for Insights and Protect position alerts.
Manage push notifications
- Go to the my profile
> Platform settings > Notifications
- In the Push notifications on devices section, you can manage notifications for every mobile device that has SaxoTrader installed (Phone and Tablet).
Please note:
If your mobile device is not visible, you may have said “no” to Saxo messages at the first launch of the app. To enable notifications for the Saxo app, follow the instructions in the section Enable notifications on your mobile device.
Enable notifications on your mobile device
iOS phones
Go to your mobile app Settings > Search and select SaxoTrader or SaxoInvestor* > Notifications, and make sure that Allow Notifications is on.
Android phones
- Open your phone's Settings app.
- Tap Apps & notifications > Notifications.
- Under Recently sent, find apps that recently sent you notifications.
- If our app is not there, tap See all.
- Tap Advanced and find the app. Enable Notification
Manage communication and consent preferences
You can manage your communication and consent preferences by going to the My profile > Platform settings > Consent preferences
- Marketing consent: Choose whether you would like to receive marketing communications from Saxo.
- Third-party platform sharing: Choose whether your data can be shared with trusted partners to personalize your experience.
Important
Essential account, security and regulatory communications cannot be disabled.
Note:
*SaxoInvestor is currently available in Belgium, Denmark, France, the Kingdom of Saudi Arabia, the Netherlands, Poland, Qatar, Singapore, Switzerland, the United Arab Emirates, and the United Kingdom.