How do I update my contact details, name or residential address?

You can update your personal information after you have logged in to your account:

• SaxoTraderGO: click here
• SaxoInvestor*: click here

Or navigate to the main menu > Update personal information

If you have problems opening the form, try the Troubleshooting Instructions. 

Name change

Please inform us of your new name via a Support request, select the option General enquiry and attach the proof of your new name in the form of one of the documents: 

• National Identity Card
• Passport
• Deed Poll

Residential address 

1. Click here to login directly into the request form. If you are already logged in, go to '?' > Create and view Support request
2. Select the option: Proof of identity / Residential address, and attach a proof of your new address in the form of one of the documents (issued within 6 months):

• National Identity Card
• Bank Statement
• Utility Bill
• Landline/Internet Bill  
• Tax Statement 
• Drivers License 
• Official government document issued in your name 

*Note that SaxoInvestor is currently available in Denmark, Singapore, Australia, Hong Kong, France, The Netherlands, Belgium and the MENA region (UAE, KSA, Bahrain, Kuwait, Qatar, Oman, Lebanon, Jordan, Egypt).