How do I update my contact details, name or residential address?

• Phone number and email address
• Name
• Residential address 

Phone number and email address

You can update your personal information after you have logged in to your account:

• SaxoTraderGO: click Update account details
• SaxoInvestor*: click Update account details
• SaxoTraderPRO: navigate to the main menu  > Update personal information > Update account details

If you have problems opening the form, try the Troubleshooting Instructions.

Name

Please inform us of your new name via a Support request, select the option Contact us > Personal information and documents and attach the proof of your new name in the form of one of the documents: 

• National Identity Card
• Passport
• Deed Poll

Residential address 

To Update your account information click here:

1. Confirm your data until you reach the Update address step and follow the instructions provided.

*Note: SaxoInvestor is currently available in Australia, Belgium, Denmark, France, Hong Kong, the Kingdom of Saudi Arabia, the Netherlands, Poland, Qatar, Singapore, Switzerland, the United Arab Emirates, and the United Kingdom.