Adding a trusted device to your Saxo account

You can mark your most frequently used devices as trusted to make logging in faster and easier. We support trusted devices on all Saxo platforms.

Once a device is trusted, you won’t need to complete two‑factor authentication every time you log in from that device. Your account remains secure, while your login experience becomes quicker and more convenient.

Adding a trusted device is easy. Follow the simple steps below to get started:

• Logging in and trusting a new device 
• Push notifications
• Changing your account phone number
• Replacing trusted devices
• Removing trusted devices

Logging in and trusting a new web browser

To avoid two-factor authentication prompts when logging in via the web, click on the links below or follow the instructions:

• SaxoTrader: Click on Login & System Info > Manage Devices > Add Trusted Device
• SaxoInvestor: Click on Login & System Info > Manage Devices > Add Trusted Device
• SaxoTrader for desktop: Click on My Profile  > Platform settings > Login & System Info > Manage devices > Add trusted device

After clicking to add a new device, you will receive a 6-digit code on your registered phone number, which you will have to use to verify the action.

Logging in and trusting a new device

1. Log in by entering your User ID and Password and click Continue.
2. When logging in from a new device, you will be asked to verify:
   1.  
      • If you already have the Saxo app on your phone enabled with Face ID, your fingerprint or device PIN: Approve the login by clicking the push notification sent to you.

      • If you don’t have the Saxo app on your phone: Approve the login using the verification code sent to you by SMS and click Verify.

        

3. You now have two options: 
   • If you choose to trust the device, SMS/push notifications will not be needed in the future to log in with the same device.
   • If you choose not to trust the device, you will have to verify with SMS/push notifications upon every login on the device.
4. After making your selection, click Continue to SaxoTrader/SaxoInvestor to log in.

Push notifications

To get push notifications, you must first enable Face ID, fingerprint or device PIN on your Saxo app. 

Changing your account phone number

If your registered phone number has changed, you can reset your password.

Otherwise, change your phone number and update your details.

Replacing trusted devices

If you try to trust a 7th device, you will have to replace one of your existing trusted devices. You can replace a trusted device by selecting it and clicking Edit and then Replace and continue.

Removing trusted devices

Trusted devices can be removed by logging in and doing the following:

• SaxoTrader: Click on Login & System Info > Manage devices > Edit > Remove
• SaxoInvestor: Click on Login & System Info > Manage devices > Edit > Remove
• SaxoTrader for desktop: Click on My Profile  > Platform settings > Login & System Info > Manage devices > Edit > Remove

If you want to add the device back in the future, you will need to go through the two-factor authentication process again to trust the device.