How do I withdraw funds?

At Saxo we take precautions to ensure your account is secure. For this reason we only allow withdrawals to accounts that have been verified to belong to you.

Previously used and verified accounts will appear in the "External account" drop down menu of your withdrawal module.

How to register a new account to use for withdrawals

You have two ways to add a new account:

1. Fund from a bank account in your own name

We verify the incoming payment details and store them for you to withdraw to securely. Verified account details will always appear in the drop down menu of your withdrawal module.

To verify your account via funding, please fund your account using your Saxo account details found here How do I fund my account?

Please note that only bank transfers will be automatically stored. A payment via card will not qualify the account to be registered.

2. Create a case through the trading platform

• SaxoTraderGO/PRO: Navigate to the question mark icon in the top right corner  > Contact support and click on "Create Support queries and see your historical support cases" > Submit ticket> Select the option: Add new bank account number for withdrawals.
• Mobile App SaxoTraderGO: Navigate to Menu icon  > Support > Contact support and click on "Create Support queries and see your historical support cases"> Submit ticket > Select the option: Add new bank account number for withdrawals.
• Fill the form providing:
  
  

  Field	Comment
  Currency
  Beneficiary IBAN	Mandatory in case of international payments to countries that have adopted IBAN
  Beneficiary Bank BIC	Also known as SWIFT/BIC or just SWIFT
  Beneficiary Account number	Not necessary if IBAN has been provided
  Clearing code	Not necessary if IBAN has been provided

  
   
  

1. Attach a bank statement as proof of account ownership.  The document should contain your name and account details, and should be clearly legible. 
2. You can follow up on the ticket status from the same 'Contact support' module under 'My tickets'.

Once verified, the new account details will appear in the "External account" drop down menu. We aim to process your request for new account validation within 24h. Note, you only need to submit your request once per account.

This short video shows how to submit a request to add a new account for withdrawals:

Corporate clients

The online withdrawal module is not available for Corporate Clients by default. To request it, client must submit an attached form SaxoGroup_Cash_Module_Form, sign and return to us.

Otherwise, please find following a link to the Funds Transfer Request Form required for withdrawing funds: Transfer Request Form.

The completed, signed form can be returned to us either via e-mail to PaymentServices@saxobank.com or through a case.