Select country or language

International Australia 中文 België Belgique Česká republika Italia Danmark France 中國香港 Hong Kong Nederland Polska По-русски Singapore Schweiz Suisse Switzerland United Kingdom 日本

Saxo Bank A/S Support
Technical issues
Troubleshooting

Troubleshooting

I have a technical problem with your platform. What should I do*?
SaxoTraderPRO does not start on Windows
Problems with the SaxoTraderPRO workspace
Error:"An error occurred. Please contact customer support if this problem persists"
The platform is not loading data. What do I do?

Browse all topics

Can't find what you are looking for?

We'll show you how to contact us.

Saxo Services

HOME.SAXO

Trade responsibly
All trading carries risk. Read more. To help you understand the risks involved we have put together a series of Key Information Documents (KIDs) highlighting the risks and rewards related to each product. Read more

This website can be accessed worldwide however the information on the website is related to Saxo Bank A/S and is not specific to any entity of Saxo Bank Group. All clients will directly engage with Saxo Bank A/S and all client agreements will be entered into with Saxo Bank A/S and thus governed by Danish Law.

Apple and the Apple logo are trademarks of Apple Inc, registered in the US and other countries and regions. App Store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC.