Select country or language

International Australia 中文 België Belgique Česká republika Italia Danmark France 中國香港 Hong Kong Nederland Polska По-русски Singapore Schweiz Suisse Switzerland United Kingdom 日本

Saxo A/S Support
Technical issues
Troubleshooting

Troubleshooting

I have a technical problem with your platform. What should I do*?
SaxoTraderPRO does not start on Windows
Problems with the SaxoTraderPRO workspace
Error:"An error occurred. Please contact customer support if this problem persists"
The platform is not loading data. What do I do?

Can't find what you are looking for?

We'll show you how to contact us.

Not a client yet? Learn more about our investing platforms, products, and leading prices here.

Saxo Services

HOME.SAXO

All trading and investing comes with risk, including but not limited to the potential to lose your entire invested amount.

Information on our international website (as selected from the globe drop-down) can be accessed worldwide and relates to Saxo Bank A/S as the parent company of the Saxo Bank Group. Any mention of the Saxo Bank Group refers to the overall organisation, including subsidiaries and branches under Saxo Bank A/S. Client agreements are made with the relevant Saxo entity based on your country of residence and are governed by the applicable laws of that entity's jurisdiction.

Apple and the Apple logo are trademarks of Apple Inc., registered in the US and other countries. App Store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC.