All you have to do is:
- Type your user ID and password again
- Type in the white boxes the number that is in the position indicated by the red dot.
- Press Login
If you have forgotten your password, click on "I forgot my password" and follow the steps. If that doesn't help, please contact us.
This combination of numbers and geometrical figures is a security feature we present to the client in order to avoid computer programs to find the right password combination to access your account. The name of this feature is Captcha, a program that protects websites against robots by generating and grading tests that humans can pass but current computer programs cannot.