Welcome to Saxo Support
How may we help?
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Funding and withdrawals
- How do I fund my trading account?
- How do I withdraw funds?
- How do I request a securities transfer?
- How long does it take for funds to appear in my trading account once I fund it via the funding instructions?
- How do I transfer funds between sub accounts?
- How do I fund my account?
Using our trading platforms
- 2-factor (2 FA) authentication using an Authenticator for platform login
- 2-factor authentication (SMS)
- MultiCharts + Saxo: The Complete Guide
- TradingView + Saxo: The Complete Guide
- Understanding initial and maintenance margin
- A module in my platform doesn't work?
- Which Chinese shares can I trade?
- What currency(ies) are China A-shares traded in?
- Are China A-shares traded differently from shares listed in other countries?
- What are the rates and fees related to trading China A-shares?
- Where can I view calendars related to China A-shares?
- Can I day-trade China A-shares?
Managing your account
- What’s the procedure I should undertake in case of relocation?
- As a corporate client, do I need a LEI code?
- Connecting to Sharesight share portfolio tracker from your Saxo platform
- Why could there potentially be a conflict between Absolute Return and Return in Percentage?
- Margin Utilization Spike around Option Expiry?
- Where do I find my Tax Report?
- How can I get a tax reclaim?
- What are the withholding taxes for dividends?
- How much does it cost to use SaxoTraderPRO?
- Where do I find the trading conditions and transaction costs of an instrument?
- Does Saxo offer tax relief on bond coupon payments?
- Where can I see the trading costs?
- Touch ID login (Android)
- What are the SaxoTraderPRO technical requirements?
- Can I be logged into my account on more than one platform simultaneously?
- What are the system requirements for SaxoTraderGO?
- Touch ID login (iOS)
- How do I reset my password and what problems can I encounter?