Support
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Troubleshooting
- A module in my platform doesn't work?
- Error:"An error occurred. Please contact customer support if this problem persists"
- SaxoTraderGO troubleshooting
- SaxoTraderGO troubleshooting for iPhone and iPad
- SaxoTraderPRO does not start on Windows
- The platform is not loading data. What do I do?
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Error Messages
- Why am I not able to trade certain ETFs?
- Why do I receive an error "Trade would exceed client exposure limitations" ?
- Why do I get the message 'You have insufficient cash in the account to make this trade'?
- Why am I not able to trade certain instruments?
- Unable to submit my stock transfer request- error “the rate is invalid for the shares”