Technical issues
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Troubleshooting
- I have a technical problem with your platform. What should I do*?
- SaxoTraderPRO does not start on Windows
- Problems with the SaxoTraderPRO workspace
- Error:"An error occurred. Please contact customer support if this problem persists"
- The platform is not loading data. What do I do?
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Error messages
- I get the message "Exposure cannot be increased due to client configuration". What should I do?
- Why am I not able to trade certain instruments?
- Unable to submit my stock transfer request- error “the rate is invalid for the shares”
- Why do I get the message 'You have insufficient cash in the account to make this trade'?
- Why do I receive the error "Trade would exceed client exposure limitations"?
- Why can't I trade certain ETFs?